The condition of buying from us is that there is no refund of any kind in any condition. We sell to stores only there is no refund on any merchandise, in exceptional cases we can offer store credit.
In case refund is desired there is a 25% restocking fee for all refunds. Restocking fees are deducted from your final refund amount. No Exceptions
You must request a return authorization number from us within 3 days after receiving your order.
Once we receive your package, it can take 5-10 business days to process your store credit.
If you need an exchange that is time sensitive due to an upcoming event, please let us know ASAP and we can offer you alternate options.
All items must be return in the original condition as received otherwise it will be returned. All Special Order items are not returnable.
We always love to hear from you. If you have questions, please email us at firstname.lastname@example.org